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Kiosk Mode

:::tip Setting up a kiosk? This article covers the employee experience at the kiosk — clocking in, breaks, offline behaviour. For admin setup (finding the per-location kiosk URL, PIN policies, rotating PINs) see Settings › Kiosk. :::

Overview​

The kiosk provides a shared clock-in/clock-out terminal at a work location. Employees identify themselves with a 4-digit PIN. It is designed to run on a tablet or dedicated terminal placed at the workplace entrance or break room.

Setup​

The kiosk runs as a dedicated web page at the /kiosk URL with tenant and location parameters. To get started:

  1. Open the kiosk URL in a browser on a tablet or terminal device at the work location.
  2. Configure the tenant and location parameters in the URL.
  3. Ensure each employee has a PIN set. PINs are managed per-employee on the employee detail page, in the Kiosk PIN section — see Settings › Kiosk for the full flow, including the bulk-backfill option for first-time rollouts.
  4. Keep the browser in full-screen mode for the best experience.

Clock-In Flow​

  1. Employee enters their 4-digit PIN on the kiosk screen.
  2. The system identifies the employee and shows their name and planned shift for today.
  3. Employee taps Clock In.
  4. The system records the clock-in time and creates a worklog, automatically matching the planned shift if one exists.

Clock-Out Flow​

  1. Employee enters their 4-digit PIN.
  2. The system shows current shift status and time worked so far.
  3. Employee taps Clock Out.
  4. Any open break is automatically ended.
  5. Hours are rounded to the nearest 15 minutes.
  6. Employee can add optional notes about the shift.

Break Management​

During an active shift, employees can manage breaks directly from the kiosk:

  • Tap Start Break to begin a break.
  • Tap End Break to resume work.

Break time is tracked separately and is unpaid by default.

Shift Pulse​

After clocking out, the success screen shows a quick sentiment survey -- five smiley faces from 1 (bad) to 5 (great). Responding is optional:

  • Tap a smiley (3--5) -- the rating is submitted instantly and the screen resets.
  • Tap a low smiley (1--2) -- a comment field appears so the employee can explain what went wrong. They can type a comment and tap Send, or tap Skip to submit without a comment.
  • No tap -- after 8 seconds the screen resets with no rating recorded.

Pulse data is available on the Shift Pulse dashboard for managers and admins.

Offline Support​

If the device loses internet connectivity, clock events are saved locally with unique IDs. When connectivity returns, events sync automatically. The server deduplicates based on event IDs, so double-syncing is safe. No employee action is needed — the kiosk handles reconnection silently.

Rounding​

All clock times are rounded to the nearest 15-minute increment for payroll purposes. For example, a clock-in at 07:53 rounds to 08:00, and a clock-out at 16:07 rounds to 16:00.